Race
faq’s

To qualify for a UK Athletics Affiliated entry, your club must be listed with the UKA Governing body. 

Entries close approximately 6 weeks prior to event day. Please see social media channels for the most up to date information.

No, we are not able to accept any on the day entries.

Yes absolutely! When you register, you can select one of our Charities on the list of drop down menu, if you select one of these charities, a Justgiving page will be created automatically for you and the charity will be informed of you fundraising for them. 

If the charity you wish to raise money for is not listed, please contact info@taurusevents.co.uk with the charity details and we can start a conversation about getting them added on. You are also more than welcome to skip the fundraising section and create your own Justgiving fundraising page for any charity you wish, we do not limit your choices. 

Unfortunately, we do not allow anyone to be pushed around our courses in a wheelchair. If you are a self-propelled wheelchair user, please email info@taurusevents.co.uk to confirm the course is suitable for you.

If you opted for Refund Protect when you registered, you can apply for your refund by clicking on the following link: https://form.refundable.me/forms/refund

For full Terms and Conditions for Refund Protect please visit: https://www.refundable.me/

Considerable efforts go into planning and delivering Britain’s Ocean City Running Festival. From the moment you complete your registration costs are incurred from staffing, medals, t-shirts, goody bags, infrastructure, venue hire etc. because of this, we are unfortunately unable to offer you a refund on your entry if you have not opted for Refund Protect.

Unfortunately, we are not able to offer deferrals into future races. Please either apply for a refund through Refund Protect if you opted for this additional cover or transfer your entry to a new distance or new athlete if you find you are no longer able to run.

You are not permitted to give you race number to anyone else. If an athlete is found to be wearing the race number of someone else, they will be immediately disqualified from the race. This is in line with UK Athletics guidance.

• Race Pack – This is a physical pack which is posted to you. It will contain Athlete Information, your bib, and your chip.
• Race Bib – This is roughly the size of an a5 piece of paper and will include a 4-digit number on the front. The rear of the bib contains a medical form. It is essential that you complete this information before you arrive on site on race day.
• Chip – This is a silver attachment stuck to the back side of your bib. It will automatically clock your finish time and form the leader board for the overall standings.
• Race Number – This is the 4-digit number which is unique to you in the race that is located on the front of your race bib.
• Race Booklet – This is a digital booklet that will be sent to you via email. It will contain essential information about the race and the wider Running Festival as well as some guidance and ways to get the most out of your day.
• Baggage Label – This is a detachable strip at the bottom of your Race Bib that you can use to safely store your baggage on Race Day at the Crowne Plaza Hotel.

Your race number will be posted to you using the address you entered when signing up. These will start to arrive approximately two weeks before the event. The race numbers will be sent in batches so it may be likely that your race number will arrive as close as 4 days before the event.

You will be able to collect your race number in person from the Information kiosk based on Plymouth Hoe the day before the event (Saturday). Please email info@taurusevents.co.uk no later than two weeks before race day if you would like to collect in person and we will reserve it for you. Please note: This is only available for those that have had their Race Numbers returned to us via post, reserved a replacement number or live Overseas. 

Yes, you can change your details directly through your Let’s Do This Account. It is essential that all your personal information is correct no later than 5 weeks prior to the event.

If you are in the unfortunate position that you lose your race number and chip or it does not arrive within 48 hours of race day, please contact us via email info@taurusevents.co.uk and we will discuss the options with you.

No – the timing chip is already attached to the back side of your bib. Please do not attempt to remove or move the chip as it will interfere with the technology.

Yes! Please securely attach your bib by all four corners to the front and centre of your running top. We would recommend using safety pins for this. Please ensure your bib is secured in place on your running top prior to arriving to on the day. It is essential it is visible and secured for the start line, failure to do so may result in you being disqualified from the race.

For Full event timings please always refer to the latest and most up-to-date Event Guide! This will be published online once ready and sent out via email to all participants. 

We do not have official cut off times for each race, instead we have dynamic road re-openings that starts 5 hours 45 minutes after the start of the Half.

Yes, we all love to see your creative and fun fancy dress outfits. However, you must be wearing appropriate running trainers and ensure you are hydrated. If you are looking to run with props or heavy equipment, please email details and pictures to info@taurusevents.co.uk to be reviewed by the Race Director.

You are advised not to wear earplugs or Headphones for music because you could miss vital instructions. Only ‘Shokz’ headphones are allowed as these are exclusively approved for road racing by UK Athletics, you can find out more about ‘Shokz’ online at https://uk.shokz.com

Yes, we have pacers from a local running club that pace the Plymouth Half and the Plymouth 10k races. You will find them on race day with blue flags on their back with the pace time shown.

You will find toilets in the event village and on route. Please see our route map for the most up to date information on these locations.

Yes, our amazing team of volunteers will marshal the route and will be on hand to make sure you go the right way!

If you find yourself in a position that you obtain an injury on route, please safely make your way to the side of the road and get the attention of one of the marshals who will be able to call for help. Alliance Pioneer Group are the medical providers on event day.

Every runner who crosses the finish line will receive a finishers medal! Athletes running in the Plymouth Half and Plymouth 10k will also receive a goody bag. There is an option to opt for a Finisher’s T-shirt when sign up.

You can also opt to have your medal engraved for a small additional fee for an extra special memento of your achievement!

We have an information tent located on Plymouth Hoe the day prior to event day and on event day itself to help with any questions or queries you might have.

We are working with our Official Accommodation Sponsor: Crowne Plaza Plymouth (PL1 2HJ) to provide you with complementary baggage storage. Please use the detachable strip on the bottom of your Race Bib and hand into the volunteers at the hotel.

Definitely! We love to see the support from our runners family and friends! There are many great vantage points around the courses and of course the views from Plymouth Hoe are not only amazing but they can watch you cross the finish line too!

We are always looking for new and creative cheer stations along our route, please email info@taurusevents.co.uk to discuss further!

Yes! We require nearly 200 volunteers to make our events a success. As a thank you for your time you will receive a goody bag and a complementary entry into any event we deliver, to volunteer please visit www.runplymouth.co.uk/volunteer

Yes – we have a range of exhibition options available, please email us to chat through the options and pricing – info@taurusevents.co.uk